- We deliver to all and any postal address around India. Courier companies do not deliver to P.O.Box address, so we request you to provide a full street address with pin code.
- No deliveries are made on Saturdays and Sundays in most cities as they follow a 5-day work culture.
- Please note that there are no shipments made from the store on Sundays and public holidays as our logistics partner, does not make any pick-ups on those days.
- The Recipient accepting the delivery should not accept deliveries where the box or packaging has been tampered with or if the box is empty.
- Parampra will not be responsible for lost and stolen packages or any full or partial damages to the package after being left at the customer's address by postal / courier agency.
- You may check the status of delivery on our order status page or by logging in to the My Account section on our site. Tracking numbers for orders shipped might take 24 business hours to become active on the courier websites.
- In the event of a reshipment of the same order, customers will be responsible to pay re-shipping charges for the reshipment.
- Standard shipping usually takes 3-5 business days to deliver. However, there may be a delay in delivering to remote areas/villages and other towns as delivery is purely vested with courier companies.
- Billing Address is the address where a customer gets his bills from the credit card company. The shipping address is the address where the customer wants to receive their shipment.
- If you wish to purchase multiple items and ship them to two or more different addresses, please place them as different orders.
- We reserve the right to release information to local, state, central or international law enforcement officials when we believe in good faith that the law requires it, or when required to, by order of a Court or authorized administrative agency.
- The delivery guarantee is subject to the terms and conditions of the courier company. Any inconsistency in name or address will result in non-delivery of the product.
- The GST/ Import Duties/ Local Taxes are borne directly by the customer, to be paid at the time of delivery to our courier partner. These taxes will be chargeable over and above the product/order price you pay on the e-shop.
Cancellation of Orders
- When you choose products and pay for them on our website, that is deemed to be a confirmed order. An order can be canceled over the phone or through email before your goods are shipped. We accept to cancel your order only if we receive such communication and acknowledge the same before shipping your order.
- When an order cancellation is accepted by us, we would refund the amount paid to your credit card account. All refunds are subject to normal banking procedures.
Out of Stock items
- Parampra is committed to ensuring the availability and accuracy of inventory exhibited on the website. However, if we are unable to ship your purchased items due to unavailability or damage, we will inform you within 2 days of your purchase date and process a refund to your credit card account. All refunds are subject to normal banking procedures.
Product Descriptions and Prices
- We try our utmost to make the information on our website as accurate and up-to-date as possible. However, we do not guarantee that product descriptions, prices, or other content are error-free or complete. We request you to notify us of any such inaccuracies so that we can correct them immediately.
- If Parampra detects any errors in product pricing, we will charge the correct price to you if it is lesser than the stated price. The difference amount would be refunded to your credit card account.
- If the correct price is higher than the stated price, we will suspend the shipping process and inform you. If you are reluctant to pay the higher price, the amount paid by you would be refunded to your credit card account.
- Prices displayed on the website and our invoices are in Indian Rupees. Prices when displayed in other currencies are only indicative. The actual price paid by the customer will be as converted and computed by your credit card provider.
- All refunds are subject to normal banking procedures.
Colors, Fabric, and Fit
- Parampra has taken the utmost care to reproduce the actual colors of the apparel to digital format with the highest quality possible within the technical limitations. But we recommend our customers to be advised that the actual reproduction of colors on your screen/monitor may slightly vary due to brightness and contrast settings, or color profiles used.
- If any of our products which involve handicraft, a normal degree of variation and non-uniformity in color and texture is possible, as in all hand made products.
Apparel fit will vary with style and cut.